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Questions to Ask Before Hiring a Commercial Heating Service
October 5, 2022 at 7:00 AM

Commercial and refrigeration systems are complicated and expensive, so hiring an expert to service them and handle ongoing maintenance is essential. In addition, the selection of commercial HVAC equipment and the quality of installation can impact the system’s longevity.

In this article, we’ll provide some questions worth asking before you hire a commercial heating service.

1. Is your company licensed and insured?

Before choosing an HVAC company, you’ll want to ensure that their paperwork is in order. You should ask each company if they are licensed and insured to work on residential and commercial properties in your area. If the company isn’t licensed, it could put your HVAC unit at risk and potentially void any warranty.

You could also pay a lot of out-of-pocket money for property damages or other incidents if they’re not insured. Ask the HVAC company if they have both workers’ compensation and general liability insurance in addition to seeing their license.

2. How long have you operated in the area?

When searching for an HVAC contractor, turn to friends, family members, and neighbors in the area. You can ask for recommendations for HVAC companies and their experience.

If your friends and family don’t have any recommendations, start your search online and develop a list of HVAC companies to research further. You’ll want to look into each company’s history and read through any customer reviews, if possible. Another thing to consider is how long each company has run and operated in the area. Finding a long-established business can give you peace of mind and you won’t have to worry about the company going out of business the next time you need help.

3. What services do you offer?

Before you choose an HVAC company, consider the specific services you need. For example, some businesses offer:

  • Repair services
  • Installation services
  • Preventative maintenance checks
  • Air duct cleaning services
  • Indoor air quality (IAQ) services

Determine how long the company has offered the specific services you need and ensure they have well-rounded experience and expertise. If they don’t offer the right services, remove them from your list.

4. What training have you completed?

Each HVAC team you speak with should have the training to back up their services. Ask each company if their employees have completed formal training and take the time to learn about their training standards. Technicians with formal training have an easier time evaluating an HVAC unit to pinpoint the root cause of the problems you’re experiencing and the most efficient ways to improve your unit.

5. Can you offer references and reviews?

If you want to find the best HVAC company, ask to speak with at least three of the company’s most recent clients. You can ask these references about their experience working with the company. If the client experienced problems, you might want to scratch that company off your list. Visit each company’s Better Business Bureau (BBB) and Google Business profiles for reviews too.

Contact Caldwell Mechanical Services for HVAC services!

Caldwell Mechanical Services provides skilled HVAC maintenance and repair backed by a hundred years of experience. We work with residential, commercial, and industrial clients in Oklahoma and Texas to deliver innovative, energy-saving solutions for heating and cooling. Our team prides itself on delivering industry-leading service while providing exceptional home and business climate control solutions. We work with our clients to provide predictable energy costs to make running a business or heating your home reliable and straightforward.

If you’re dealing with skyrocketing energy costs or a home or business that isn’t the right temperature, we can help with preventative HVAC maintenance.

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Get in contact with us if you have any questions about our HVAC services.