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4 qualities your HVAC company in Dallas, TX should have
November 9, 2021 at 7:00 AM
4 qualities your HVAC company in Dallas, TX should have

When it comes to your HVAC system, you need to make sure that you’re working with a company that knows what it’s doing. The comfort of your family and employees and even the condition of your pipes when it gets cold depends on the status of your heating and cooling system. At Caldwell Mechanical Services, we want to make sure that you’re hiring the right company to take care of the needs of your home or commercial property, so we’ve put together a guide with four qualities you want in your HVAC company in Dallas, TX.


Experience is an important quality in every industry. You’re often going to want to choose the doctor, lawyer, and even grocery store clerk who’s been on the job for a decade more than the new person who’s still getting their feet wet. It gives you a certain level of comfort knowing that they’ve seen much of what the industry has to offer so they can offer you sound advice and let you know how things are going to go. The same goes for an HVAC company. Even a company that’s been around for a long time is going to have many of the kinks worked out with industry processes and standards so you can feel more confident in the work that its team is providing.

Doesn’t do estimates over the phone

While an estimate isn’t always going to be an exact price point for parts and labor in a repair, it should be based on what your HVAC technician can see for themselves. A technician who’s willing to give an estimate over the phone is mostly doing guesswork for you because they’re going to need to see the state of your ducts, the size of your house, and the magnitude of what needs to be done. It will take an in-person consultation to put together an accurate estimate for you.

Offers repair options

Not every job requires a solution so drastic as replacing your air conditioning unit, furnace, or a section of your air ducts. The best HVAC technicians understand this and will offer a variety of repair options that can resolve your problem on your budget as most repairs can come with good, better, and best options. Even if replacement is the best option for you, ask the technician about the long-term effects of doing a repair instead of a costly replacement.

Guarantees their work

An HVAC company should be confident enough in its technicians’ work that it backs it up with a guarantee. This means that they should be willing to come back and do the job again if it’s not done right the first time. You want to work with a company that’s confident enough in its team’s ability to do its job that they’re willing to stand by a repair job or installation. A guarantee will often be good for a specified number of months so you can call back to have further work done if the initial repair wasn’t sufficient. Be sure to ask about guarantees attached to work before hiring an HVAC company.

Schedule a consultation

Don’t trust the HVAC system in your home or office building to just any company, get in touch with us at Caldwell Mechanical Services. We’re your experienced HVAC company in Dallas, TX that wants to make sure your home or office stays comfortable now and in the future. If you’re having trouble with temperature regulation, airflow, or any other issue with your HVAC system, give us a call at 580-490-2453 or 580-220-0932. You can also send a message via our online contact form.

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